AIR EXTREME APP

HOW MUCH DOES A MEMBERSHIP COST?

The cost is £30.00 per year for the first member then an additonal £15.00 per member. Maximum 4 members.

CAN I BUY AS A GIFT

Yes!

WHAT IS THE COST OF AN EXTRA CHILD MEMBERSHIP?

The initial membership cost is £30.00 then £15 for every addtional sibling! 1 X Membership £30 + 1 Sibling £15 = £45 (Total)

WHAT BENEFITS DO I RECEIVE WITH MY MEMBERSHIP?

30% OFF Extreme Jump Session Disco Sessions Sibling Sessions Support Sessions 10% OFF Extreme Jump Parties Sibling Parties Disco Parties Support Parties 10% OFF The Hangout Cafe purchases for 12 months (Excluding Offers)

CAN I ADD ADDITIONAL MEMBERS AT A LATER DATE?

No, after the inital purcahse we cannot add additonal members but you can purchase another membership at the full price.

WHERE CAN I PURCHASE MY MEMBERSHIP FROM?

Click the link

WHAT DO I DO AFTER I HAVE PURCHASED MY MEMBERSHIP ONLINE?

After your purchase you will recieve a confirmation email. Head on over to Air Extreme preferably Monday to Friday as we get very busy at the weekend, the reception crew will then issue you with your shiny new membership card! We will need to take a quick snap of the named user so make sure you bring them along. The photo will ONLY be used for future booking verification purposes.

CAN I BOOK A JUMP SESSION AS SOON AS IVE PURCHSED MY MEMBERSHIP?

Yes, you will receive a confirmation email with a ticket attached. Open the attachment and you will find a BOOKING CODE (Under the QR code) use this code to receive your discount when booking your jump session. DONT FORGET TO CHECK YOUR SPAM IF YOU DONT SEE YOUR EMAIL

HOW DO I ENTER MY MEMBERS CODE TO RECIEVE MY DISCOUNT WHEN BOOKING MY JUMP SESSIONS?

STEP 1 - On the payment page click the Discount Code/Member Number STEP 2 - Type your members number that is found on your membership card then click APPLY. Your discount will be automatically added to your basket

CAN I SHARE MY MEMBERS DISCOUNT?

Afraid not, our membership programme is exclusively for the named users when purchasing the membership.

WHAT HAPPENS IF I LOOSE MY MEMBERSHIP CARD?

Contact us straight away bookings@air-extreme.co.uk or call 01271349806 We will ask you some security questions and then we will deactivate your card. Pop into Air Extreme where we will issue you a new card, there will be a £5.00 charge for your replacement card.

HOW DO I RENEW MY MEMBERSHIP?

Your membership runs for 12 months from the date of purchase. You will be able to jump online and renew your membership at www.air-extreme.co.uk Your membership will NOT auto renew.

HOW DO I GET MY DISCOUNT IN THE HANGOUT CAFE

Just present your card at the counter and let us do the rest.

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